Hapag-Lloyd
Hapag-Lloyd, one of the world’s leading container shipping and logistics companies, operates major technology and operational support offices in Mumbai and Chennai. These facilities manage critical shipping data, container tracking systems, fleet coordination functions, logistics documentation, and customer-facing digital platforms connected to global maritime operations.
Enterprise IT Passive Cabling Infrastructure for Global Shipping and Logistics Operations in Mumbai and Chennai
Hapag-Lloyd, one of the world’s leading container shipping and logistics companies, operates major technology and operational support offices in Mumbai and Chennai. These facilities manage critical shipping data, container tracking systems, fleet coordination functions, logistics documentation, and customer-facing digital platforms connected to global maritime operations. To support continuous execution of their supply-chain ecosystem, Hapag-Lloyd required a stable, high-bandwidth passive cabling infrastructure capable of sustaining data-heavy workloads, real-time communication, and advanced logistics technologies.
Orchids Network & Systems (I) Pvt. Ltd. was selected to modernize and standardize the IT passive cabling infrastructure across both locations, ensuring resilient connectivity, operational continuity, and scalability for future digital initiatives.
Project Objective
Hapag-Lloyd needed a unified and robust structured cabling framework to support mission-critical logistics applications, SAP-driven workflows, customer service systems, container status updates, and fleet-management dashboards. The objective was to eliminate performance inconsistencies, reduce network latency, and create an infrastructure capable of supporting rapid digital transformation, analytics-driven operations, and real-time maritime data exchange.
The solution had to ensure global compliance alignment, high availability, and low maintenance overheads across both Mumbai and Chennai offices.
Solution Delivered by Orchids Network & Systems
Standardized High-Performance Structured Cabling
Orchids engineered a complete structured cabling environment using CAT6A shielded copper for all workstation and operational zones. This ensured high-speed data transfer, minimal interference, and stable connectivity for logistics management applications. Fiber backbone links were deployed to interconnect communication rooms, core networking zones, and operational support areas to guarantee uninterrupted bandwidth and low-loss data transport.
Every cable path was designed with controlled routing, EMI mitigation strategies, and strict adherence to ISO and TIA performance standards. This ensured a resilient foundation for daily operations such as cargo updates, global coordination calls, booking systems, and vessel scheduling dashboards.
Infrastructure Built for Logistics and Maritime Data Workflows
Hapag-Lloyd’s operations require rapid access to container movement data, shipment tracking, digital documentation, and customer service tools. Orchids optimized the passive cabling design to support these workflows, enabling faster response times and more consistent system availability.
The enhanced infrastructure ensures seamless communication between teams involved in operations, cargo planning, finance, customer support, and regional logistics management. The result is a smoother flow of information across applications that must synchronize with global shipping operations in real time.
Multi-Location Coordination for Uniform Deployment
Orchids executed the project across Mumbai and Chennai with synchronized engineering standards, documentation quality, and certification processes. Both offices received uniform cabling architecture, rack layouts, pathway designs, and labeling conventions to ensure consistency and maintainability.
Work was scheduled in controlled phases to avoid disruption to live operations and customer-facing processes. This approach maintained productivity while allowing infrastructure upgradation in parallel with ongoing logistics operations.
Compliance, Documentation, and Audit Alignment
The installation adhered to Hapag-Lloyd’s strict internal IT governance guidelines and global audit frameworks. All cabling maps, test reports, patching layouts, and fiber certification documents were delivered in a standardized format. The setup supports secure network segmentation, controlled access pathways, and audit-ready traceability for IT compliance requirements.
Outcome and Measurable Impact
Hapag-Lloyd’s Mumbai and Chennai offices now operate on a highly stable, standardized, and scalable passive network infrastructure. Data flow between shipping systems, booking engines, and operational support platforms improved significantly due to reduced latency and optimized backbone architecture. Teams experienced enhanced application responsiveness and more reliable connectivity during global communication sessions essential for maritime coordination.
The infrastructure is capable of supporting upcoming digital transformation initiatives, including advanced analytics, AI-driven container tracking, and automation of logistics workflows. Maintenance complexity was also reduced, enabling faster troubleshooting and lower long-term operational costs.
Why Hapag-Lloyd Partnered with Orchids Network & Systems
Hapag-Lloyd chose Orchids for its proven expertise in complex enterprise cabling deployments, its ability to ensure uninterrupted operations during installation, and its capability to deliver uniform standards across multiple locations. Orchids provided engineering precision, strict compliance with global IT standards, transparent project management, and a long-term-ready infrastructure aligned with Hapag-Lloyd’s digital growth roadmap.
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