Other Services
At our service centre located at our various branches, we offer a wide range of technical support including service and repair of major brands of laptops, desktops, peripherals and other endpoint devices.
Laptop/Desktop service includes services such as general servicing, motherboard/planar servicing, screen & panel replacement, hinges replacements, hard disk error check and replacement, data backups and restoration etc. We also offer OEM certified hardware upgrade as well as software/application upgrades.
We also offer software support such as Genuine OS installation/troubleshooting, application/driver installation, virus disinfection using certified antivirus or internet security tools.
Facility Management Services
Moreover, Orchids have been providing Facility Management Services (FMS) for our customers’ IT infrastructures including datacenters, endpoint devices or networking infrastructure. We depute highly skilled and experienced IT engineers based on your infrastructure or business requirements.
Security Audit Services
We also offer security audit services where our experts audit customers IT Infrastructure for potential threats and loopholes using open source or commercial software. Once the audit is done, we provide the detailed report to remediate the threats. Once report is approved we depute our engineers to remediate and re-audit the IT infrastructure to conclude.